![]() We started Taptap Send because we believe diaspora communities deserve to have someone fighting for them on their most important financial needs: first and foremost, the need to send money to friends and family. If you ever need us or have questions, please email us at MISSION We actively support associations and charities in the countries we serve.We don’t take a one-size-fits-150-countries approach and tailor our solution to local context and needs.Our team is from the communities we serve and speaks over 30 languages.Cash pick-up transfers to CashPlus, Wizall, City Express, Wing, Whish and Swared.Bank transfers available in Ghana, Kenya, Ethiopia, Nigeria, Bangladesh, Sri Lanka, Pakistan, and Vietnam to GCB, Access, Ecobank, Cooperative, Barclays / Absa, Sonali and Islami banks, among others.Mobile money and wallets: send to MTN, M-Pesa, Vodafone, Airtel, Orange, JazzCash, Easypaisa, Amole, and HelloCash (country dependent).They'll receive a text and can cash out at a nearby agent Send funds from your card to your recipient’s wallet directly.We do NOT sell any of your personal information to ANY third partiesĬONVENIENT - MOBILE MONEY, CASH PICKUP AND BANKS.All of your data is protected with the same 128-bit encryption that banks use.PCI compliant - we do not store your credit or debit card information.Taptap Send is licensed in the UK, Canada, the US and the EU for sending money.We’re always going to be honest with you: if there are delays or issues, we’ll tell you.Complete your first transfer in less than 30 seconds.Real-time alerts let you know the current speed before sending.90% of transfers complete within 5 minutes.Every day, honest low price - great rates every day, rather than temporary sales or promos.No fee for transfers outside of fixed exchange rate corridors (e.g., XOF, XAF).And because our team is from the countries to which we send, we know how to make things as smooth and easy as possible for you. We’re focused on giving you the best experience to send money internationally. And if there’s a problem with your transfer, we’ll let you know immediately. Mobile Money & cash pick-up: once your money transfer is complete, the recipient can cash out at a nearby agent.Great exchange rates: we negotiate rates every day to try and deliver the best one possible for you!.Safe & secure service: your card is protected by bank-level security and encryption.Fast remittance: 90% of our transfers are done within 5 minutes.It’s as simple as tap, tap, send - fast and convenient for you and your family back home. Your recipient will have to fill out a form in order to cash out the funds.Transfer money abroad instantly (90% of our transfers complete in under 5 minutes), with great rates, straight from your phone. They will then need to inform the agent that they have received money through City Express. The recipient can cash out the funds by going to the nearest City Express or local stores that service multiple partners (signage in stores). Once the sender completes the transfer, the recipient will receive an SMS with a pickup code.There are no cashout fees! Please find below some useful information to help your recipient to cash out their transfer in Nepal: We cannot modify any bank transfers, so please make sure everything is correct before validating your transfer. Alternatively, we will be happy to process a refund of the transfer for you. Transfers can be edited provided that they have not been picked up yet. Please make sure that you give the correct details to our customer service agents. Worry not! We can always change the mobile number and/or the name of your recipient. What can you do if you send money to the wrong person or to the wrong number? ![]() You can send funds up to the maximum limits permitted by our standard sending policies. We will simply charge a small % on the exchange rate and will not charge any extra fees at all. You can send money to a cash pickup service with City Express in Nepal and via bank transfers too. ![]()
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